What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to run your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit, the transaction reference from your mobile wallet
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is recorded so we can match your account credit accurately. We also collect device and session data — browser type, IP address, and pages visited — to keep the platform secure and to understand how it performs for people in Bangladesh. We do not collect more
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than we need. Payment credentials like your bKash PIN or Nagad passcode are never seen or stored by us; those stay between you and your wallet provider. If you contact our support team, the conversation record is retained so we can follow up properly. We use
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your data to process transactions, secure your account, and communicate with you about activity on it. We do not sell your personal information to third parties. Any data shared with payment processors — for example, to confirm a Rocket transfer — is limited to what that
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processor needs to complete the transaction. Your use of this platform and the rights available to you under this policy depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.