How This FAQ Works for You
We've put together answers based on what you actually ask — not a generic help document. Most questions here are about your account wallet, how bKash, Nagad, and Rocket deposits are confirmed, and what happens when a withdrawal is pending. When you send a deposit via bKash, the amount is matched against your account number and confirmed once the transaction clears on
our end — usually within the same session. Nagad and Rocket follow the same path. For withdrawals, we verify your account details against the wallet you used to deposit before releasing funds. If something doesn't match, our support team flags it and contacts you directly. Players in Dhaka and elsewhere in Bangladesh can reach support through live chat or the contact form
— both are accessible from your account dashboard. This page is updated when our processes change, so check back if something feels different from what you remember.
- bKash deposit confirmation
- Nagad transfer path
- Rocket payment support
- Account wallet verification